Thank you for reaching out, we look forward to assisting you. In person school is back in session & Lauren has returned to working outside the office Tues, Wends & Thursdays.
We are grateful for extra patience regarding the status of any shipments as COVID-19 has delayed the status of almost all shipped items, both from the LPD shop & to the LPD shop.
If digital/printable items were ordered WITH physical items, your downloads will be populated in your account when the physical items have shipped and the order is marked complete. There is no way to change this automatic timing of the digital item download release, it is recommended to order these separately.
UK customers, you can now order via the Etsy shop: https://www.etsy.com/shop/LaurenPhelpsDesigns, most popular items now listed there in order to continue our relationship & meet the new VAT guidelines. If you are looking for items not listed in the Etsy shop please message Lauren via ETSY so a custom order listing can be made in combination with listed items.
For all other question/concerns, please fill out the info below, we are eager to help you in any way possible!